Returns from the UK

If you are returning an order from the United Kingdom , you will receive a prepaid return shipping label with your order.

Return Fee

A £5.00 return shipping fee will be deducted from your refund.

RETURN POLICY

  • - Please contact support@karhu.com within 14 days of delivery if you have any issues with your return process. 
  • - The returned product must arrive at our facility within 21 days from the delivery date.
  • - Refunds are processed as soon as possible after we receive your return and will be issued via the original method of payment. (Within a maximum of 30 days)
  • - Products must be clean, unworn, and returned in their original box.
  •   Items that have been used, damaged, washed, altered, or are missing tags or labels (for apparel) may be subject to a fee to cover depreciation in value.

EXCHANGES

We currently do not offer direct exchanges of KARHU products.

RETURNS, REFUNDS & EXCHANGES IN EU

If you would like details about the returns, refunds & exchanges of KARHU products in Europe,
please visit:
Refunds, refunds & exchanges in Europe