The category of shoes known as the Synchron first made their debut in 1980. As the assortment got bigger over the years, it was always easy to recognize the group by the unorthodox lacing system inthe toebox. The research and design team wanted to provide a better fitting upper and came up with the innovative lacing system for added comfort and durability. The Synchron Classic, the 90s edition within the Synchron category, remains a comfortable model featuring an air cushion unit and a stable heel cap.

Delivery & Returns

International Delivery 

Karhu is an international brand and we ship to most countries in the EU. Your order is prepared for shipment on business days the next morning after you placed your order. Typically, the warehouse is able to manage and send out your order the same day, or the next morning after they start processing it! Currently we aren’t able to offer you express shipping in the EU. The transit times below are indications of the transit time after your order has left the warehouse. Please note that our European warehouse is located in the Netherlands. On local holidays our warehouse is closed. 

Returns, Refunds and Exchanges

Our distribution center will be closed from December 28^th through January 8^th. Orders placed and returns sent during this time will begin processing on Monday January 9^th. All orders and returns will be processed in the order they are received. 

Due to the high volume of returns and orders during the months of January and February, return processing and refunding can take the maximum time outlined on our return page (up to 30 working days). 

If you choose to return for a refund, we'll provide a prepaid return-shipping label for orders within the eurozone and a refund for the amount you paid for the returning item, minus a €5.00 restocking fee per return.

The prepaid return-shipping label is included in your shipment, in case the return label is missing in your shipment, you must notify us at customerserviceEU@karhu.com within 14 days of the date the product was delivered to you.

The returned product must be received by our facility within 21 days of the date the product was delivered to you. We will process your refund as soon as possible, after we have received the returned product, and within a maximum of 30 days.

Prepaid shipping labels are only provide on orders that are shipped from within the Eurozone. 

RETURNS FROM FINLAND AND FRANCE:

When you would like to return your order from Finland or France please visit the following webpage: www.karhu.com/returnseu

On the page you can generate your prepaid returnlabel. 

RETURNS FROM UNITED KINGDOM (PER 18-12-2020):

Karhu does not cover the cost of returns from the UK. Returns from the UK can be sent to the address listed below. This return address is in the UK. Therefore, duties and taxes do not need to be paid. 

Karhu Holding BV  

5 Station Court  

Station Lane  

Hethersett NR9 3AY

Note: Including your order number in the reference field of the shipment label or including your packing slip will help in processing your return/refund as quickly as possible. 

Size guide

STEP 1

Place a piece of paper on the floor with one end against the wall. Put your foot on the piece of paper with your heel against the wall.

STEP 2

Take a pencil and mark the end of your longest toe on the paper. Repeat for your other foot.

STEP 3

Measure in cm from the wall (heel) to the longest point (toe). Take the larger measurements. Than take what you measured + 0.5 CM and compare it with our shoe sizes in the size chart.